Privacy Policy
At PawYah.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or use our QR Pet Tag services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Pet Information (Optional): Your pet’s name, breed, age, date of birth, medical information, vaccination details, veterinarian information, photographs, and any additional details you choose to provide when registering a QR Pet Tag.
- Emergency Contact Information (Optional): Emergency contact names and phone numbers associated with your pet’s profile.
- Payment Information: Payments are processed securely through trusted third-party payment providers. We do not store your credit or debit card information.
- Technical Data: IP address, browser type, device information, operating system, and website usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver pet accessories and QR Pet Tags.
- Create and manage your QR Pet Tag registration.
- Display your pet’s profile when its QR code is scanned, based on the information you choose to make available.
- Provide customer support.
- Send order confirmations, shipping updates, and important service notifications.
- Improve our website, products, and services.
- Detect fraud, prevent unauthorized access, and maintain website security.
- Comply with applicable legal obligations.
We never sell or rent your personal information to third parties.
3. QR Pet Tag Information
Our QR Pet Tags are designed to help reunite lost pets with their owners.
When you register a QR Pet Tag, you may voluntarily provide information such as:
- Pet name
- Pet photo
- Breed
- Medical or allergy information
- Vaccination information
- Veterinarian contact details
- Owner contact information
- Emergency contact information
When someone scans your pet’s QR code, only the information you have chosen to make available will be displayed.
If our platform includes optional location-sharing features, any location information shared by a finder will only be used to help reunite you with your pet and will not be used for marketing purposes.
4. Sharing of Information
We may share your information only when necessary with:
- Shipping and logistics partners to deliver your orders.
- Payment processors to complete secure transactions.
- Technology and hosting providers that help operate our website and QR Pet Tag services.
- Legal authorities when required by applicable law.
All service providers are required to protect your information and use it only for the services they provide to us.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
All transactions are encrypted and processed through secure systems. While no online service can guarantee absolute security, we continually work to protect your data using industry-standard practices.
6. Cookies
PawYah.com uses cookies to:
- Improve your browsing experience.
- Remember your preferences.
- Analyze website traffic and performance.
- Maintain shopping cart functionality.
- Enhance website security.
You may disable cookies through your browser settings, although some features of our website may not function properly.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Delete your information.
- Withdraw consent where applicable.
- Object to certain processing activities.
- Request a copy of your personal data.
To exercise any of these rights, please contact us using the email address below.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your purchases.
- Provide QR Pet Tag services.
- Maintain your account.
- Comply with legal, tax, and regulatory requirements.
- Resolve disputes and enforce our agreements.
You may request deletion of your account and associated personal data, subject to applicable legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately after they are posted on this page. We encourage you to review this Privacy Policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: hello@pawyah.com
By using PawYah.com, purchasing our products, or registering and using our QR Pet Tag services, you acknowledge that you have read and agree to this Privacy Policy.