Frequently Asked Questions
Yes. PawYah products are available exclusively through PawYah.com. If you’re interested in wholesale or bulk purchases, please contact us at hello@pawyah.com for partnership opportunities and special pricing.
We offer a growing collection of premium pet products, including:
- QR Pet ID Tags
- Personalized Pet Tags
- Dog Accessories
- Cat Accessories
- Collars
- Leashes
- Harnesses
- Bandanas
- Lick Mats
- Paw & Nose Care Products
- And many more pet essentials
Each PawYah QR Pet Tag features a unique QR code. After receiving your tag, simply scan it and register your pet’s profile.
You can add information such as:
- Pet name
- Photo
- Breed
- Medical or allergy information
- Vaccination details
- Veterinarian information
- Owner contact details
- Emergency contacts
If your pet is ever lost, anyone who scans the QR code can view the information you’ve chosen to share, making it easier to reunite you with your pet.
Yes. You can log into your PawYah account at any time to update your pet’s profile, including contact information, medical details, or photos.
Because personalized products are custom-made specifically for your order, they generally cannot be returned, exchanged, or canceled once production has begun.
If your item arrives damaged, defective, or contains an error caused by us, please contact us within 48 hours of delivery, and we’ll be happy to help.
If your refund request is approved, refunds are typically processed within 5–7 business days. Processing times may vary depending on your payment provider or bank.
Yes! PawYah proudly ships to customers worldwide.
Delivery times may vary depending on your location, customs processing, and the selected shipping method.
Customs duties and import taxes depend on your country’s regulations.
If applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.
Yes. We welcome pet stores, veterinary clinics, grooming salons, online retailers, distributors, and other businesses.
To learn more about becoming a PawYah Partner or to request wholesale pricing, please contact us at hello@pawyah.com.
When someone scans your QR Pet Tag, they will only see the information you’ve chosen to make available in your pet’s profile.
Your sensitive information remains under your control, and you can update your privacy settings at any time.
If you have any questions about your order, your pet’s QR profile, or our products, we’re here to help.
Email: hello@pawyah.com
We’ll do our best to respond as quickly as possible.